Customer Testimonials
To learn more about getting bonded with Lance Surety Bond Associates, see what customers from around the country had to say about our service.
ShopperApproved Reviews
Quick response times and turn around for issuing bonds. Great customer service and very knowledgeable. We have used Lance Surety multiple times and have never been disappointed. Highly recommend them and Collette!
Long story short, these guys cut through the B.S. and get the job done. Responsiveness, excellent! Communication, excellent! Respect for their industry partners, excellent! John, Collette, Ryan, you're all-stars! Thank you!
We decided for Lance Surety Bond's quote for 2 reasons; Price and Customer Service. Our Representative Ryan was just SUPERB!! [...] I highly recommend Lance Surety Bond for all your Bonding needs! I'll definitely come back for all of mine. :-) Thanks Ryan!
Quick response times and turn around for issuing bonds. Great customer service and very knowledgeable. We have used Lance Surety multiple times and have never been disappointed. Highly recommend them and Collette!
Long story short, these guys cut through the B.S. and get the job done. Responsiveness, excellent! Communication, excellent! Respect for their industry partners, excellent! John, Collette, Ryan, you're all-stars! Thank you!
We decided for Lance Surety Bond's quote for 2 reasons; Price and Customer Service. Our Representative Ryan was just SUPERB!! [...] I highly recommend Lance Surety Bond for all your Bonding needs! I'll definitely come back for all of mine. :-) Thanks Ryan!
Google+ Reviews
"Quick response times and turn around for issuing bonds. Great customer service and very knowledgeable. We have used Lance Surety multiple times and have never been disappointed. Highly recommend them and Collette!"
"Long story short, these guys cut through the B.S. and get the job done. Responsiveness, excellent! Communication, excellent! Respect for their industry partners, excellent! John, Collette, Ryan, you're all-stars! Thank you!"
"We decided for Lance Surety Bond's quote for 2 reasons; Price and Customer Service. Our Representative Ryan was just SUPERB!! [...] I highly recommend Lance Surety Bond for all your Bonding needs! I'll definitely come back for all of mine. :-) Thanks Ryan!"
"Lance Surety helped me get three bonds. The process was painless and the pricing great. They helped me with a TTB required change and got it done in hours. Ryan was super responsive and knowledgeable. Thanks!"
"fast service, easy application than other competitors on market."
"I have been a contractor for over 16 years with another bond company. Though I have never had a claim my bond premium kept rising. This year I decided to seek a new bonding agent to see if there would be a decrease in cost. I found Lance Surety Bond Associates online among others. After reviewing those available I went with Lance. The service has been excellent and the reduction in cost was amazing."
"Had a great experience. Quick quote turn-around, and bond processed in a timely manner."
"As a first time bond purchaser, to say I had questions was an understatement. I worked directly with Collette Vierling. She answered EVERY question in a timely manner - usually within 24 hours and was diligent to follow up when I let too much time go. She was wonderful to work with and made the process easy for me. When it's time for another bond or to renew, Collette will be my first (and probably only) call."
"Lance Surety Bonds has been an absolute joy to work with for all of our companies bonds! We are a new company and had many questions about the bonds and processes. Ryan Kelly was very pleasant to work with. He answered all of our questions and guided us through the entire process. I highly recommend this company!"
"Very good experience. Collette Vierling was very active in getting things done fast and correctly."
"WOW !! GREAT !! AWESOME !! When was the last time you said that about a company or it's staff. Working with Collette was simply AMAZING. I first spoke with Collette and she asked for a chance to quote and earn my business. That she did. AND, then some. Not only did I receive a substantially lower rate than what I was previously paying but it came with great service and true professionalism. Thank you Collette and thank you Lance Surety Bond Association. Keep up the excellence! Bob LaDue, Freight Brokers Direct."
"Wrote to Lance Surety Bond Associates in hopes of getting a quote for a surety bond for my North Carolina Landscape Contractors License. None other than the owner emailed me back personally and put me in touch with Ryan Kelly. I had to have the original bond for my application for the license in hand and I had been approved on Friday, stupidly waited for calls back from local agents, purchased the bond on Monday, had it in hand Wednesday and got my landscape contractors license application in on time by Friday at noon! I had calls in to local Nationwide, Travellers, and Allstate insurance agents IN MY TOWN and only 3 days after I received the original bond in the mail that I needed for the application process, did I get a call back from any of the other companies. Ryan was incredibly helpful, insanely fast at responding to my barrage of questions and got the job done. It was incredibly refreshing to have such personal and devoted attention from a business and I commend everyone at Lance Surety for their extreme professionalism and dedication to being a good business. Thank you all very much!"
"Kross Enerprises, Inc., Jan Fedrick, highly recommends the services of Lance Surety Bond Associates. Upon making inquiry, we made contact with Collette Vierling, who responded to all our questions in most professional, knowledgeable and courteous manner; always offering her help in whatever capacity we needed. We at Kross would highly recommend Lance Surety Bond and their representative Collette Vierling for insurance needs. Most helpful in assisting us,"
"I received an immediate response to my application, followed by email and phone calls. Ryan was very professional. He presented me with an quote that met my needs, understood what I needed and put it in place within a few hours. It was a pleasure to work with Lance Surety Bond and I will do so again."
"John Williams at Lance Surety Bond Associates was a pleasure to work with. He provided a high level of communication and professionalism. Obtaining a bond from Lance Surety Bond Associates was quick and easy. I would definitely recommend using them."
"We needed a bond for DBPR w/ State of Florida. Working with Collette V. at Lance Surety Bond Associate has been a breeze. She was professional, handled what we needed EXTREMELY fast, and answered all my questions. I was a little worried at using an out-of-town bond associate company, but it wasn't an issue at all. We'll be sure to use them again!"
"Lance Surety Bond and Associates and associate John Williams go over and above what is expected. They are courteous, knowledgeable and extremely prompt in their service. We have dealt with other agencies in the past, including a major brand that I have my home and car insurance with, and they took weeks with the application. Lance Surety and John processed our application immediately. In terms of cost...you get what you pay for; thus if you want prompt, courteous service you'll find no better agent or agency than Lance Surety Bond Associates."
"Mr. John Williams of Lance Surety Bond was very professional, provided fast service and follow up. John made me feel like he appreicated my business. I found Lance Surety Bond and Associaties on the internet. I did check them out and they had great reviews. With conscientious people like John on staff, the Company can rest assure of my continuing business."
"I worked with Collette and she was wonderful! Lance Surety Bond kept in touch was very professional and had the best prices! Highly recommend them!"
"Starting a New Business and being a first time Bond purchaser, I was really nervous and unsure who to trust, but when I requested a quote online John Williams had a reply for me in minutes, and although it took me just about a month to finally accept his quote, I felt no pressure from someone trying to sell me, he gave me my space until I was ready, An absolute Great experience working with John Williams, he was always right on top of everything, from my lost mail to and questions I had. Thank you Again John, I appreciate all your help."
"I submitted an online request for a quote after receiving a quote with a high premium from elsewhere. Ryan Kelly contacted me shortly afterwards. He took the time to work on my quote and was able to offer us a much better deals. He kept me posted during the process as well. It was a great experience working with Ryan and Lance Surety Bond. Thank you!"
"I am very pleased with the service I received, we are new to needing bonds for work so we shopped around and found Lance Surety the easiest to contact and get things started. I was helped by John Williams and he was very quick getting me inline with regs and helped us fix a issue created when we found out I requested to small a bond for what we needed. He fixed it and got us the corrected paper work for submission quick even with a winter snow storm slowing down the East coast. I recommend them and will be using Lance Surety for my business bonding from here forward."
"I started a small car dealership and needed a dealer bond. I, like other new business ventures was on a tight budget. This has been a dream for me for years. I had been trying to locate a reasonable surety company. I searched for weeks and this was the most affordable, patient, and professional company. He waited weeks for me to purchase this premium with no frustration, just a pleasure to deal with John. If you need a bond look no more this is the right company. Thanks John you and your company is the best!!!!!!!!"
"I wish I had just found them first. Collette was wonderful to work with. This was easy and fast and had the bond I needed very quickly"
"Excellent to work with! The agent I worked with, John, was lightening quick to respond and had all the answers. I highly recommend working with them!"
"I would like to thank Collette Vierling , She was a pleasure to work with and she made everything seem so easy. Even when the NY STATE DMV were no help. I would use Lance Surety again."
"I was in a desperate situation when I need a surety bond written within a matter of hours. Well... John Williams and his staff came through and sent the bond overnight! He was very helpful and really cared about my situation. Thank you John Williams and Lance Surety Bond Associates! I am your client forever!"
"I would definitely recommend Lance Surety Bond Associates for anyone who would need this service. Ryan Kelly was by far the most courteous and helpful of anyone I spoke with about this bond, and I talked with several companies. He guided me through the process quickly and easily and gave me an excellent price. Words honestly can't express how happy I was with his service."
"As a small business owner, we are required to hold several types of bonds for various licenses. After a frustrating experience with another company, we found John Williams at Lance Surety. The process was quick, convenient and easy. I cannot tell you how refreshing it is to be able to get a live person on the phone without having to be transferred or wait on hold. John offered personalized, friendly, prompt service and treated me as if he truly cared about me and my business. The services offered by this company are far superior to the services at our previous bond company. We have since moved all of our bond business to Lance Surety and look forward to a long and happy relationship. Highly recommended."
"They were very Professional and very Quick. We needed to get our Bond fast and they helped us with that. We would recommend them to anyone who is needing help in getting their Surety Bond. John responded to all of our emails and personally called us to make sure that we understood what we needed. We want to Thank them for all of their help!!!"
"Lance Surety Bond Associates provides super fast surety bond for small businesses. Took less than 24 hours to obtain my Credit Services Organization Bond for our new credit repair company. John W. rocks, he provides excellent service. Great job!! Will definitely do business with them again, and again."
"Excellent company! The bonding process was smooth, efficient, and simple! Excellent customer service!"
"John was the only people out there that could have my bond stamped in my hands in only 3 days. Amazing job Sir!!!!!"
"I recently had the pleasure of working with Collette from Lance Surety Bond and Assoc. Prior to my experience here, I was in mid process with another bond company that not only charged me double what Lance was, but also I had to call and beg them to take payment from me. And they wouldn't return my calls! Even management ignored me. My mind was blown, then I decided to cancel with them and reapply with another agency. Thats when I came across Lance Surety Bonds and Associates. After applying online, I didn't realize that I had applied for the wrong bond! As I was checking out with my CC, without knowing what I was doing obviously, Collette called and got me squared away within minutes of applying! Couldn't believe it. We knocked it out same day and she email me verification in no time. I still can't believe how easy it was and how Collette called and from start to finish guided me through this simple yet unknown process with me. Thank you! Collette saved me time and headache. I highly recommend her and the agency she works for, They should consider themselves lucky to have her onboard,-no doubt."
"My experience with Lance Surety Bond Associates was exceptional. I had spoken to around a dozen different bond suppliers and Lance Surety was by far the most professional, informative, and was the fastest to get back to me with the quote. Their rates are very competitive within the industry, and I highly advise you to get a quote!"
"Very happy with the service provide to us! Thank you for the professionalism and attention given, Collette!"
"John and his associates did a fantastic job with getting our Surety Bond activated for our truck brokerage company. They were professional and attentive to our needs and were BY FAR the most competitive on price. I would definitely recommend his services to anyone needing a surety bond."
"Lance Surety Bond Associates is very professional organization that fulfills our needs beyond our expectations. I would definitely recommend them for your Bond needs! A+"
"Lance has been very timely and has provided excellent service. I studied many companies, but this one, by far, was the best. I look forward to a long relationship"
"Excellent, fast answers, great help and very professional! They make the process super easy."
"Great Service, John was quick and efficient on his answers !"
"I am an attorney who hired Lance Surety to obtain alcohol bonds for one of my clients. Ryan Kelly handled the account and was excellent. In addition to being courteous, Ryan obtained the bonds quickly and answered all questions that we had. Lance Surety was an excellent choice and we will use them again in the future."