GM Updates Recalls Website, Sends Letters to Owners of Recalled Vehicles
General Motors is taking steps to reach out to more owners with recalled vehicles with ignition switch issues. The website they launched in April “initially informed owners of the 2.59 million mostly small cars, including the Chevrolet Cobalt and the Saturn Ion, that had ignition switches that could turn the engine off, disabling air bags.”
The website is getting an update and will now include information about all of the recalled 20 models, concerning 15 million owners.
Mary Barra, GM’s CEO, has also sent 1.9 million letters to owners of the first tide of recalled vehicles, in order to remind them to bring their cars for repair. The letters were intended to people who either hadn’t ordered parts for their vehicles, or had done so, but had not yet brought their vehicle for repair at a dealership.
Currently, GM is not planning on expanding the information to all recalled vehicles, “primarily because they do not fit into a larger category as do the vehicles recalled for ignition switch issues.”
Read the full article in Automotive News.